Frequently Asked Questions

Frequently Asked Questions2023-06-14T23:25:36-04:00
CSPC 2024

Thank you to the CSPC 2023 Community Friends

Frequently Asked Questions

Are the tickets transferable to another attendee?2023-06-13T17:25:31-04:00

Tickets are non-transferrable after the time of purchase and are only valid for the individual whose information is included in the registration form.

How can attendees get involved with CSPC as a volunteer?2023-06-13T17:32:21-04:00

Attendees interested in volunteering are encouraged to apply through this link or reach out to for further information.

Sponsorship opportunities are also available, and interested organizations and individuals are encouraged to reach out to for more information.

Where will the Annual Gala Dinner take place?2023-07-06T09:59:12-04:00

Please be advised that the CSPC2023 Gala Dinner has been moved to Tuesday, November 14th. The Gala Dinner will take place in the Westin Ottawa Hotel Ballroom at 6 p.m. Should you have any questions about this, please contact

Will there be opportunities for networking or socializing with speakers, ambassadors and parliamentarians?2023-06-13T17:30:48-04:00
  • Yes, there will be plenty of opportunities to network. It is recommended that you participate in the conference’s numerous seminars and panel discussions, as well as purchasing tickets for the Gala Dinner if that is not included in your registration ticket type.
  • Please also note that in between panels, coffee breaks will be held in the Exhibitor Hall, where networking is encouraged.
Where is the hotel located?2023-06-13T17:30:05-04:00

For directions to the Westin Ottawa Hotel, please refer to this link.

Is there a way for attendees to review and check their ticket purchase?2023-06-13T17:28:51-04:00

Yes, once you purchase your ticket, you will receive a confirmation email. Please be sure to check your spam/junk e-mail if you do not see the confirmation in your inbox. Should you require further assistance, please do not hesitate to contact

Can I purchase tickets on-site?2023-06-13T17:28:06-04:00

Unfortunately, tickets are not available for sale on-site. All tickets must be purchased online, in advance.

What is the accepted method of payment?2023-06-13T17:27:39-04:00

CSPC accepts VISA and Mastercard, as well as electronic funds transfer and cheque payments.

Are meals included with the ticket purchase?2023-06-13T17:27:04-04:00

The following meals are included with registration:

  • Symposium registration includes breakfast and lunch on November 13.
  • Main conference registration includes coffee breaks on Monday, as well as breakfast, lunch and coffee breaks for the duration of the conference.
  • A ticket to the Gala Dinner is included in the STANDARD registration category. For all other registration categories, a ticket to the Gala Dinner must be purchased separately at an additional cost.
Are group discounts available?2023-06-13T17:26:09-04:00

Multiple ticket discounts are available. CSPC offers a 5% discount on groups of 5-9 registrations, and a 10% discount for 10 registrations or more. Please contact to request a group discount.

What is the difference between pre-conference sessions, symposiums and the main conference?2023-06-13T16:00:43-04:00

CSPC 2023 includes the following sections:

  • Pre-conference Sessions: Nov 1st to Nov 10 (Zoom Only)
  • Symposiums: Morning of Monday Nov 13 (In-person Only)
  • Main Conference: Nov 13 to Nov 15 (In-Person Only)
What is your cancellation policy?2023-06-13T17:24:49-04:00

If you would like to cancel your registration, please provide written notification by email to

  • There is a 20% processing fee for refunds on cancellations made on or before September 30, 2023.
  • There is a 50% processing fee for refunds on cancellations made between October 1, 2023 – October 30, 2023.
  • No refunds will be provided after October 30, 2023.

The Conference Secretariat reserves the right to cancel this program. Registrants will be notified at the earliest possible date in the event of the cancellation. The Secretariat will not be liable for any loss, damages or other expenses other than the registration fees that such cancellation may cause.

Can I register someone else on their behalf?2023-06-13T17:23:42-04:00

Yes, you can register someone else on their behalf by inputting their information in the required fields iin the registration form. If you are registering for more than one person, please add additional tickets to your order.

What happens if the conference is unexpectedly canceled?2023-06-13T17:22:48-04:00

Attendees will be notified at the earliest possible date should there be a cancellation. CSPC will not be liable for any loss, damages or other expenses as a result of this cancellation other than the cancellation fees that are identified.

What is the attire?2023-06-13T17:22:02-04:00
  • Suggested attire for this conference is business or business casual.
  • Gala Dinner attire is business professional.
Will there be an option to attend the conference virtually?2023-06-13T17:20:48-04:00

The CSPC will be an in-person only event. Pre-conference sessions will be available only virtually via Zoom.

Are travel and accommodations included in the ticket price?2023-06-13T16:17:18-04:00

Travel and accommodations are not included in the conference fees. However, CSPC has secured a discounted rate for conference attendees with the Westin Ottawa Hotel, as well as transportation discounts for travel to Ottawa. Please click the following link here for more information.

How do I register for the Conference?2023-06-13T16:14:53-04:00

To register, click on this link here

Where will CSPC 2024 take place?2024-06-04T16:53:42-04:00

CSPC 2024 will be held in-person at The Westin Ottawa Hotel, 11 Colonel By Dr, Ottawa, ON K1N 9H4.

Thank you to the CSPC 2024 Partners!

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